New Mac User Center

Welcome to Intego's New Mac User Center, your one-stop shop for guides, resources, and helpful information about Apple products. If you just got your first new MacBook, iMac, or other Apple computer, congratulations! Now it's time to go about making it feel more like home. Whether you want to learn about the basic Mac keyboard shortcuts or wish to familiarize yourself with the various features macOS has to offer, you've come to the right place. So let's get started!

Setting up a New Mac

As you unpack your brand new computer, you may be wondering what's the best way to set up it up, and what to do with all your data on your old computer. When you buy a new Mac, it might be a good idea to do a clean installation, and then add the files that you need manually. This guide to setting up a new Mac will walk you through the process to migrate your files to your new Mac, or do a clean installation, and the pros and cons of both methods.

Backing Up Your Data

One of the first things you should do after a clean installation—before you begin filling your new Mac with all sorts of fun documents, music, and kooky pictures of cats—is to create a solid backup plan. Protecting your data with backups allows you to quickly restore your Mac to working condition should disaster strike. To do this, you can use Time Machine, Apple's built-in solution that automatically backs up all the files on your Mac to an external hard disk. But if you find that Time Machine doesn't go quite far enough, Intego Personal Backup does much more, allowing you to back up what you want, flexibly and efficiently.

Finder Views and Keyboard Shortcuts

There are loads of Mac keyboard shortcuts you should know how to use, because they will make your computing life much easier. Keyboard shortcuts will save you a few trips to the menu bar and speed up your day-to-day activities. Additionally, you can save time and work with the Finder much more efficiently on your keyboard: you can navigate the Finder, copy and paste files, move folders and much more. With these different Finder views and keyboard navigation shortcuts, you can move around your files and folders more quickly—give them a try and see if they change your workflow!

The Trackpad

If you're new to the Mac, you may also be new to using a trackpad. The trackpad on a Mac is an incredibly versatile, useful feature that includes options for how you click on the trackpad, for scrolling and zooming, and other gestures that can make you more productive. Follow this guide to set up the trackpad on your Mac, and you'll be amazed at what it can do.

The Dock

The Dock is one of the key elements you use to interact with your Mac. You can use it in many ways: you can open apps, open files by dragging them on icons in the Dock, open folders that you've stored in the Dock, and more. Get to know how to use the Dock on your Mac, and discover the many configuration options you have and the best way to turn it into a high-powered productivity booster.


Spotlight is another example of how macOS is full of incredibly powerful features that many people have yet to discover. This search program is built into macOS and searches through all your personal files, folders, apps, emails, and other content to find what you're looking for quickly and easily. Learn how to use Spotlight on your Mac and experience the joy of simple, painless searching and navigation.


Automator is a very useful application that enables you to automate repetitive tasks or tweak your Mac's operating system. There are an overwhelming number of different options for things you can automate or tweak, a list so large it may inspire both a mix of excitement and dread. Luckily for you, we have just the guide to help you explore Automator and use it for automation and other system tweaks.


On the Mac, iTunes is the place where you can access and shop for pretty much every form of digital media. You can rent movies, and you can download music, TV shows, podcasts and iTunes U content, for instance. Have a look at our guide to using the iTunes Store to get the most out of it.

Furthermore, iTunes stores different types of content in different libraries: Music, Movies, Apps, Audiobooks and more. So, take some time to go through the many view options in iTunes and discover the best ways to view your content, to make it easier to find, and easier to enjoy.

Back Up iTunes

Now that you've spent hours upon hours buying music, ripping CDs and adding them to your iTunes library, tagging files, and organizing playlists, it's essential that you back up all this content. There are many ways to lose files on a computer. If your hard disk goes belly up, you'll lose a lot of music, videos, and other content. So, make sure you never lose any of this content and back up your iTunes library and other media files regularly.


Safari is Apple's default web browser that comes integrated with the Mac operating system. If you've just switched from Windows to macOS, you might be used to a different way of surfing the Internet, but we encourage you to give Safari a try. Wondering where to start? Have a look at this list of the most useful features and tips to get the most out of Safari. Along with its incredible built-in features, there are also some very cool Safari extensions you can install to further improve your experience, particularly if you use Safari on a Mac as well as an iPhone or iPad. And while you're in the mood to switch things up a bit, see why switching search engines (and how to) could be your ticket to a more private web browsing experience.

iCloud Drive

iCloud Drive has evolved a great deal since it was first introduced as part of OS X Yosemite and iOS 8, and as you become familiar using your new Mac, you should spend some time learning how to work with macOS Sierra's new iCloud Drive features to get the most out of its awesomeness.

When you create your Apple ID—and subsequently set up and use Apple's two-step verification to boost security—you get a free 5 GB of storage on iCloud Drive. You can use this storage space for things like backing up your iOS device or syncing data between your Mac and your iPhone or iPad. You can even use iCloud to optimize your Mac's storage by offloading some of your files to iCloud Drive, thus saving you disk space. And at some point in the future when, inevitably, 5 GB of storage is not enough, you can always purchase more space as needed.

Troubleshooting the Mac

Funny thing about computers: humans build them all, and humans make mistakes. As is the case with any technology, sometimes things go haywire; for example, you may run into problems upgrading your Mac to a new operating system, or in other cases, performance issues could crop up that requires troubleshooting. These annoyances can range from small issues, like connecting to the wrong Wi-Fi network, to bigger issues, like kernel panics or a Mac running slow. Just remember to take a deep breath and know that a solution is most likely out there for you. However, before you troubleshoot any issue, it's imperative to back up your data to ensure that you don't lose any files; Apple's Time Machine and Intego Personal Backup are some ways to reliably do this.